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Dear Veterans

A retired VA phone number may be putting your information at risk. The Department of Veterans Affairs established 1-800-MyVA411 (1-800-698-2411) in 2020 to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.

VA’s previous information number, 1-844-MyVA311, was retired at that time. Since that transition, 1-844-MyVA311 has been repurposed by a non-federal entity claiming to be a medical equipment provider. Veterans may try to call VA using the 1-844-MyVA311 number and unintentionally divulge personal information.

It is imperative that Veterans are informed that 1-800-MyVA411 is the appropriate number to call for information regarding:

COVID-19 updates
Health care eligibility and enrollment
VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others
The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators
Directory assistance and technical support for www.VA.gov
Debt and payment options

Corona/COVID19 Virus If you have questions about COVID-19 testing call the local Health Department at (386) 758-1068, Monday – Friday 8:00 am – 5:00 pm. The State Department of Health has a 24/7 COVID-19 Information Line at (866) 779-6121. Please follow CDC guidelines to help prevent the spread of COVID-19 at www.cdc.gov.